Privacy Policy

Who we are

Franchising Accountants Limited (company number 12951604) is the controller of personal data collected through this website. Our registered office is Rivers Lodge, West Common, Harpenden, England, AL5 2JD.

Information we collect

When you use the enquiry form we collect the details you enter: your name, business email address, phone number (optional), company name (optional), service of interest and message. We do not ask for more than we need to respond to you.

How we use your information

We use your details to read and reply to your enquiry and to discuss our services with you. We process them because it is necessary to respond to your request and in our legitimate interests in running our business. We do not use them for automated decision-making.

Sharing your information

We do not sell your personal data. It may be handled by service providers that help us run this website, such as hosting, form processing and email providers, who may only process it on our instructions. We may also disclose it where the law requires.

How long we keep it

We keep enquiry details only for as long as needed to deal with your enquiry and any resulting relationship, and for a reasonable period afterwards for our records, then delete them securely.

Cookies and analytics

This website does not currently set cookies or use analytics. If this changes, we will update this policy and, where required, ask for your consent.

Your rights

Under UK data protection law you have the right to ask for access to your personal data, to have it corrected or erased, to restrict or object to its use, and to ask for it in a portable format. To exercise these rights, contact us using the enquiry form. You may also complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The current version is always the one on this page.